How can I make a payment for a course?
You can make a payment via check or card. Please make checks payable to “S2STEM Inc”. Payment for the entire course is due on or before the first session. We cannot guarantee your spot until the payment is made.
Is there a sibling discount?
Yes, siblings will get a 10% discount for the course.
Is there a referral discount?
Yes, we appreciate referrals. Both the referee and referrer would get a discount. Learn more.
What if I am not happy with the program?
Our mission is to provide the best quality STEM education through our experienced instructors. For any reason, if you are not happy with our course, we will work with you to address the issue immediately.
How can a student catch-up if he/she misses a class due to sickness or any unplanned event?
100% attendance is mandatory to be complete a program, but we understand that not everything can be planned. So, to accommodate students, who missed any session due to unavoidable situations, we offer make-up classes on Saturday. Please call our office to schedule them ahead.
How can I provide feedback?
We believe in continuous improvement and value your feedback. We get feedback from students at the end of every session to assess ourselves. You can share feedback anytime via email or in-person. We also send a survey request to get feedback at the end of every course.
How can I join online sessions?
We conduct online sessions through Zoom, a video conferencing platform and its free for students. Soon after the registration, you will receive an email from S2STEM Team with detailed instructions on how to join an online session, tips to make the learning effective.
How can pause my online sessions?
In order to complete a course, students need to complete all the sessions. If you had to pause a course for a longer period of time due to unavoidable situations, we will work with you to move your child to a future schedule.
What if a course I am looking for is not available?
We add new programs based on community interest every year. Please let us know your needs, so we can consider adding the programs in the future.
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